Templates for sending email and SMS

Templates for sending email and SMS


In Telaris you can define default templates for outgoing email and SMS



TABLE OF CONTENTS




Outgoing email templates


Located under System settings -> Templates

Option to set up custom templates for

  • Quote
  • Order confirmation
  • Invoice
  • Credit note
  • Payment reminder
  • PO





Outgoing SMS templates


Located under System settings -> Templates

Option to set up custom templates for

  • Order
  • Customer
  • Quote




NOTE: The SMS solution is not enabled by default. Costs apply to enable SMS functionality. Contact Telaris for more information







Quick codes (Quickcodes)


For email and SMS there are quick codes that can pull information from orders, the customer card, invoices etc.

All available quick codes for the selected medium are listed at the top of the 'Templates' editor.

Quick codes are entered by starting and ending with '%'.



Example of quick code use. The codes in the example will pull registered information from the logged-in user card.

Hi,


Thank you for your enquiry, please find our quote attached!

We hope this is of interest and look forward to hearing from you!


Kind regards

%CREATEDBY%

%CREATOREMAIL%

%CREATORPHONE%

----


Hi,


Thank you for your enquiry, please find our quote attached!

We hope this is of interest and look forward to hearing from you!


Kind regards

Telaris AS

support@telaris.no

  +47 38 60 15 77









Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article